Hiker wearing blue backpack overlooks rocky canyon view.

Contact Camelbak

Have you checked out our comprehensive customer Help Center? Your question might already be answered. If not, please contact us directly.

Online Shopping Customer Service

(United States ONLY)
If you need assistance placing an online order, understanding more about a product, or processing a return with camelbak.com, please contact us at:
For all order issues, please include your Order # and any relevant shipping details: customerservice@camelbak.com

Warranty & Product Inquiries

Please visit our Warranty page.

Email Us:

Athlete Sponsorships
Please fill out our Athlete Sponsorship Request Form.
Event Sponsorships
*Due to extremely high seasonal demand, we are currently not accepting any proposals or requests for event sponsorship. We will update this listing with contact information when our program resumes. Thank you for your patience.
Media Inquiriers
Tradeshow Inquiriers
Social Media
Got a great CamelBak Story?
Share your experiences at
facebook.com/CamelBak or
California Consumer Privacy Act
Make a request under the California Consumer Privacy Act.
Do Not Sell My Info: email response.team@vistaoutdoor.com or call 800-285-0689

Corporate Premium & Custom Printing Products

U.S. Custom Print Inquiry
Visit our new Custom Print web experience to create and order your custom print design or learn more about the services we offer. If you are a retail customer or looking to place a large Custom Print or Corporate Premium purchase, please feel free to contact our Customer Service team at: custom@camelbak.com.
For International Custom Print EMail:
Australia customers looking for Custom, Co-Branded & Promotional Bottles visit: